PRIVACY POLICY

Effective Date: 01-01-2026
Last Updated: 02-02-2026

1. INTRODUCTION

NestLift Construction LLC ("NestLift," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nestlift.homes (the "Site") and use our services.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site or services.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Request a quote or consultation through our pricing calculator or contact forms

  • Sign up for our services or create an account

  • Communicate with us via email, phone, or other means

  • Apply to become an agent partner

  • Subscribe to our newsletter or marketing communications

This information may include:

  • Name

  • Email address

  • Phone number

  • Home address or service location

  • Property details (room types, square footage, service needs)

  • Project preferences and specifications

  • Payment and billing information

  • Real estate agent information (if applicable)

  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • Device Information: IP address, browser type, operating system, device identifiers

  • Usage Data: Pages viewed, time spent on pages, links clicked, referring/exit pages

  • Location Data: General geographic location based on IP address

We collect this information using cookies, web beacons, and similar tracking technologies.

2.3 Third-Party Information

We may receive information about you from third parties, including:

  • Acorn Finance: Our financing partner may share information related to financing applications and approvals

  • Real Estate Agents: If you are referred by an agent partner, we may receive your contact information and project details from them

  • Public Records: We may obtain information from public records related to property ownership or permits

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

3.1 Provide and Improve Services

  • Process and fulfill quote requests and service bookings

  • Communicate with you about your projects, appointments, and service updates

  • Coordinate with real estate agents on your behalf

  • Schedule and manage construction projects

  • Process payments and billing

  • Provide customer support and respond to inquiries

3.2 Marketing and Communications

  • Send you promotional materials, newsletters, and service updates (you may opt out at any time)

  • Notify you about special offers, discounts, or new services

  • Conduct surveys or request feedback

  • Send administrative information, such as policy updates

3.3 Business Operations

  • Analyze Site usage and improve our website and services

  • Detect, prevent, and address technical issues or security threats

  • Comply with legal obligations and enforce our Terms of Service

  • Maintain records for business purposes

3.4 Financing Services

  • Facilitate financing applications through our partner Acorn Finance

  • Verify creditworthiness and process loan applications

  • Provide you with financing options and terms

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Acorn Finance - Our financing partner for processing loan applications

  • Email service providers - For sending quotes and communications (FormSubmit)

  • Data storage providers - Google Sheets for lead tracking and customer records

  • Payment processors - For processing payments

  • Website hosting and analytics - Framer and related services

  • Subcontractors and vendors - To fulfill construction projects

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Real Estate Professionals

If you were referred by a real estate agent or if you authorize us to do so, we may share project details, quotes, and progress updates with your referring agent.

4.3 Legal Compliance

We may disclose your information if required to do so by law or in response to:

  • Court orders, subpoenas, or legal processes

  • Requests from government authorities

  • Protection of our rights, property, or safety

  • Investigation of fraud, security issues, or violations of our Terms of Service

4.4 Business Transfers

If NestLift is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

5.2 How We Use Cookies

We use cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze site traffic and usage patterns

  • Improve site functionality and user experience

  • Deliver relevant advertising (if applicable)

5.3 Your Cookie Choices

Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies. However, this may prevent you from taking full advantage of our Site.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure data storage and transmission (SSL/TLS encryption)

  • Access controls and authentication

  • Regular security assessments

  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations (e.g., tax records, contract documentation)

  • Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Typical retention periods:

  • Quote requests: 2 years from inquiry date

  • Customer project records: 7 years from project completion (for warranty and legal purposes)

  • Marketing communications: Until you unsubscribe

  • Financial records: 7 years (IRS requirement)

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

8.2 Deletion

You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, ongoing projects).

8.3 Opt-Out of Marketing

You may opt out of receiving marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails

  • Contacting us at [INSERT EMAIL]

  • Updating your communication preferences in your account

8.4 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

8.5 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

  • Right to know what personal information is collected

  • Right to know whether your information is sold or disclosed and to whom

  • Right to say no to the sale of personal information

  • Right to non-discrimination for exercising your privacy rights

We do not sell personal information.

8.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: [INSERT EMAIL]

  • Phone: [INSERT PHONE]

  • Mail: NestLift Construction LLC, [INSERT ADDRESS]

We will respond to your request within 30 days.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services (e.g., Acorn Finance, social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our Site with a new "Last Updated" date

  • Sending you an email notification (if you have provided your email address)

  • Displaying a notice on our Site

Your continued use of our Site or services after any changes constitutes acceptance of the updated Privacy Policy.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

NestLift Construction LLC

Email: [INSERT EMAIL ADDRESS]
Phone: [INSERT PHONE NUMBER]
Address: [INSERT BUSINESS ADDRESS]
Website: nestlift.homes

13. JURISDICTION-SPECIFIC INFORMATION

13.1 Illinois Residents

We comply with the Illinois Biometric Information Privacy Act (BIPA). We do not collect biometric information.

13.2 European Economic Area (EEA) Residents

If you are located in the EEA, we process your data based on the following legal grounds:

  • Contract Performance: To fulfill our service agreement with you

  • Consent: When you have given explicit consent

  • Legitimate Interests: For business operations, fraud prevention, and improvements

  • Legal Compliance: To comply with applicable laws

You have the right to lodge a complaint with your local data protection authority.

By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.

APPENDIX: DATA PROCESSORS

Third-party services we use that may process your data:

Service Purpose Privacy Policy Acorn Finance Financing applications acornfinance.com/privacy FormSubmit Email delivery formsubmit.co/privacy Google Sheets Lead tracking google.com/policies/privacy Framer Website hosting framer.com/privacy

DISCLAIMER: This Privacy Policy is a template. NestLift Construction LLC should have this document reviewed by a qualified attorney to ensure compliance with all applicable federal, state, and local laws before publication.